Logistics Page

We care your products are delivered safely worldwide

We deliver to our customers worldwide from our logistics center in Geneva, Switzerland. We offer an unrivalled service. Our primary objective is to deliver your products, many of which are temperature sensitive, in the quickest and most efficient way possible.

We are aware that what we ship to you is only as good as our packaging. All orders are packed in IATA approved thermal boxes. Choosing the right shipping method is also essential to ensure that products you need remain SAFE until the final delivery

Even with the best planning, emergencies can happen and we understand your need to partner with a leading-edge and professional supply chain company to get the products you need, when you need them to achieve your patient care goals.


Experience and professionalism

Our experienced team uses all transportation options available. We check restrictions from transport companies and national authorities and adapt our logistics operations accordingly to provide you with the fastest and most secure method of delivery.

Deliveries are monitored 24/24

Live delivery tracking of consignments to keep you posted. All deliveries are monitored 24/24 by our customer service team which will make it easier at every step of the way to ensure the safe delivery of your medical consignments.

Packing also counts

Your products are our business so we add care through our unique packaging.

Either for goods requiring to stay frozen (-20° to -70° C.) or cool (+2° to +8° C.), we pack with the required quantity of refrigerant based on our know how and technical requirements like the type of transportation method, lead time for the delivery including the clearance process, external temperature. Conditions of shipment for each destination are carefully checked in advance.

Extended data of destinations

With more than 30 years of experience in logistics of biotech products, the HHC Team has developed a comprehensive database of procedures, practices and local requirements specific different countries on all continents. This allow us to find the most suitable solution for your destination.


Thanks to a special arrangement, we import biotech products into the European Union exempt from duties and taxes (VAT). The import process into the EU is immediate and enables us to deliver to anywhere in the EU within 24 hours.

If your company is located outside the EU or on another continent, this service ensures to deliver perishable products quickly and safely, without duties and taxes. Contact our customer service here for more details.