1. What products does Helvetica Health Care offer?
Helvetica Health Care offers a comprehensive range of innovative life science products and technologies designed to manage health and improve the quality of life. Our offerings include quality controls and verification panels, which are available in various formats for different molecular testing platforms and assays. These products are essential for ensuring the accuracy and reliability of laboratory testing.
2. How can I track my order?
Once you place an order with Helvetica Health Care, you will receive a tracking number. You can use this number to track your order from dispatch to receipt. Our dedicated customer service team is available to assist with any tracking inquiries, ensuring you are informed about your order’s status and estimated delivery time.
3. What is the delivery time for orders?
We pride ourselves on our efficient logistics. From our European warehouse in Geneva, Switzerland, we offer a 48-hour, risk-free delivery service. This quick turnaround time ensures that our products reach you promptly while maintaining effective temperature control and product quality throughout the shipping process.
4. How do your quality controls and verification panels improve laboratory operations?
Our quality controls and verification panels are designed to enhance the accuracy and reliability of laboratory testing. By using these controls regularly, laboratories can monitor testing performance and ensure consistency. The controls are available in different formats and concentrations, tailored to the sensitivity levels of specific molecular testing platforms. Additionally, they are QC tested and released using the respective platforms, providing extra confidence in test results.
5. Where is Helvetica Health Care located?
Helvetica Health Care is headquartered in Geneva, Switzerland, an international city renowned for its high quality of life and professional excellence. Our company is located in the Swiss Biovalley, which places us near leading pharmaceutical companies and NGOs, including the World Health Organization, The Global Fund, Medecins Sans Frontieres and the Swiss Red Cross. This strategic location supports our commitment to scientific research and development.
6. How can I take advantage of the special sale on medical products?
To benefit from our special sale, visit our website and browse the selected medical products available at up to 20% off. This limited-time offer provides an excellent opportunity to purchase high-quality medical products at reduced prices. For more details and to place an order, simply sign up for our newsletter to receive exclusive updates and promotions.
